Learning How to Improve Healthcare Through Applied Simulation

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This online program builds your ability to lead real-world healthcare improvement using a structured, evidence-based approach. Through an immersive group simulation and guided project design, you’ll move beyond theory to practice—learning how to translate improvement goals into measurable results.

Through live sessions, expert instruction, and applied exercises, you will learn how to:

• Define a clear, time-bound improvement aim appropriate to their healthcare setting
• Assemble and lead an effective multidisciplinary improvement team
• Map and analyze a healthcare delivery process using flowcharting and systems thinking
• Design a focused set of indicators, including process, output, and outcome measures, to track the progress of improvement
• Collect, display, and interpret data using time-series charts to monitor the effects of tested changes
• Plan and conduct iterative PDSA cycles, making evidence-based decisions at each stage of testing
• Complete a structured design for a personal improvement project ready for implementation or scaling within their organization

By the end of the program, you will have developed a complete improvement project design and the practical capability to lead change in your organization.