Fundamentals of Quality Improvement

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This is a practical online course designed to enable leaders and healthcare professionals to undertake their own healthcare improvement projects.

By the end of the course, you will be able to:

  • Conduct iterative testing of changes to achieve the desired result
  • Articulate the key issue in health care quality
  • Explain the fundamentals underlying the science of improvement
  • Define improvement aims
  • Form improvement teams
  • Analyze processes of care
  • Develop improvement indicators
  • Plot time series charts
  • Test and implement changes to improve health care processes
  • Monitor and evaluate results of tested changes and make decisions based on them