Conflict, Feedback, and Negotiation in Health Care

Online | Feb 18-20, 2025

This online program will empower you with cutting-edge competencies and confidence to tackle challenging situations within your organization.

Through interactive case studies and classroom discussion, you will develop the skills and confidence to tackle the most challenging situations you face as a leader. As a participant, you will: 

  • Develop strategies for overcoming the barriers and challenges to conflict management 

  • Apply the skills of using frame-based feedback to conflict management and relationship building 

  • Identify the key components of organizational accountability for supporting a culture of trust and psychological safety 

  • Explore the dynamics of influence in the context of health care leadership 

  • Develop strategies for overcoming the most difficult challenges of negotiation 

  • Apply the skill of interest-based negotiations to real situations 

  • Develop effective methods for driving decisions 

This course also contributes to the Executive Leadership in Health Care Certificate of Specialization offered by Harvard T.H. Chan School of Public Health.

Conflict, Feedback, and Negotiation in Health Care will be delivered online February 18-20, 2025. Fill out the form to download a brochure and learn more about this executive education opportunity. 

 

The Harvard T.H. Chan School of Public Health is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education for physicians.

The Harvard T.H. Chan School of Public Health designates this live activity for a maximum of 12 AMA PRA Category 1 Credit™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.